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BMW M8 Forum and 8 Series Forum BMW M8 and 8-Series General Discussion Connected Car Profile Issue 06/19

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      06-20-2020, 08:22 PM   #1
bloozemanAZ
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Connected Car Profile Issue 06/19

Did anyone else encounter car profile issues on yesterday (Friday 6/19) in their 8-series. I kept being greeted with the guest profile all day outside of one time when the car recognized my true profile. However, after that short drive to a restaurant here in San Diego for the drive back I was once again a "guest".

I planned on changing my password (that has been a known issue from the past with certain special characters breaking the connectivity) but today on two drives my profile was properly recognized. Thus, not sure if Connected Drive was having an issue yesterday overall or I may now have a new gremlin I need to track down in the M850i.
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      06-21-2020, 06:02 AM   #2
Ozzie8
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No. The only time I experience this issue is if I use my non-registered key - that is you cannot have both keys linked to your profile. So my display shows me as a guest.
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      06-23-2020, 11:45 PM   #3
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Haven't driven in a month, but I haven't seen that problem yet.
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      06-24-2020, 09:03 PM   #4
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Update on my end that outside of the abysmal Connected Drive connectivity and profile recognition on 6/19 the car has been fine from 6/20 to today (knocking on wood). I was prepared to update my password from my lesson learned back in December in which BMW made some sort of software update that broke my password (with a special character of "@" included) so I figured they may have done the same last Friday. In all likelihood they had a "cloud" issue on Friday that effected some users but obviously not all users.
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      11-11-2020, 08:51 PM   #5
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The bug/glitch hit me again yesterday on a morning errand run. For the drive to and back from the destination the car did not recognize my key and put me in the "Guest" profile. Thankfully an afternoon drive did not have the issue nor did today's drive. Just wondering still if anybody else encounters this as it is annoying to be in the "Guest" profile as all of my iDrive settings are wiped out.
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      11-12-2020, 09:52 PM   #6
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I get that occasionally.
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      11-13-2020, 06:32 PM   #7
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Quote:
Originally Posted by BeeMdblU View Post
I get that occasionally.
Thanks and appreciate the reply as I figured it is just not a one-off situation for me but rather a bug within the overall system. On the event the other day one thing I noticed was the Connected Drive "globe" was not showing up on the top icons of the iDrive menu which is always there when the car is communicating with the BMW "cloud". My icon may be different as I have customized privacy settings which I'm guessing is represented in the shield icon within the globe.
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