[Hornethandler]

Is anyone having issues with the "Comfort Access" feature?

It's supposed to unlock the vehicle when you approach and lock the vehicle when you walk away.

Mine worked for a while then stopped, then, after about a week, it worked for a couple of days and then stopped again.

I've reset the Comfort Access settings, but it makes no difference.

Any ideas?

[Velvet Fog]

Maybe try changing the battery in your key fob or trying the other key fob? That's all I can think of.

[Hornethandler]

Originally Posted by Velvet Fog

Maybe try changing the battery in your key fob or trying the other key fob? That's all I can think of.

Thanks. The dealer confirmed there was an issue and ordered a new FOB since the other FOB worked. However, the other FOB stopped working a few days later as well. Also, the batteries are new.

[Seaford]

Originally Posted by Hornethandler

Is anyone having issues with the "Comfort Access" feature?

It's supposed to unlock the vehicle when you approach and lock the vehicle when you walk away.

Mine worked for a while then stopped, then, after about a week, it worked for a couple of days and then stopped again.

I've reset the Comfort Access settings, but it makes no difference.

Any ideas?

My experience of my 840 and my two previous BMWs with comfort access is that is stops working when the 12v car battery isn’t fully charged - low but not so low to generate a warning message. I don’t do a lot of miles and this happens to mine occasionally, pop the battery conditioner on overnight and all is well again.

I wouldn’t mind betting that your stop/start isn’t functioning either - not as noticeable as comfort access packing up.As I understand some non-essential features shut down to prevent battery drainage…which makes perfect sense…but the car doesn’t tell you!!

[BMWGirlFL]

Suggest deactivating for troubleshooting purposes if you have that checked.

[Hornethandler]

Originally Posted by Seaford

My experience of my 840 and my two previous BMWs with comfort access is that is stops working when the 12v car battery isn’t fully charged - low but not so low to generate a warning message. I don’t do a lot of miles and this happens to mine occasionally, pop the battery conditioner on overnight and all is well again.

I wouldn’t mind betting that your stop/start isn’t functioning either - not as noticeable as comfort access packing up. As I understand some non-essential features shut down to prevent battery drainage…which makes perfect sense…but the car doesn’t tell you!!

Thanks Seaford.
I thought of that too. I'm keeping the battery charged with a CTEK maintenance charger; however, the issue still persists.
Also, the touch lock on the door handle is intermittent. Wondering if that could be caused by dry, or moisturized hands.
Waiting for a new FOB. If it doesn't cure the issue, I'm thinking they may have to pull the module in the vehicle.

[Hornethandler]

Originally Posted by BMWGirlFL

Suggest deactivating for troubleshooting purposes if you have that checked.

Attachment 3382420

Thanks BMWGirlFL,
Are you suggesting to deactivate and then reactivate?

[BMWGirlFL]

Originally Posted by Hornethandler

Thanks BMWGirlFL,
Are you suggesting to deactivate and then reactivate?

Suggesting leaving it deactivated long enough to learn if access issues stop or continue. You'll be able to select profile manually after getting in the car.

[Hornethandler]

Originally Posted by BMWGirlFL

Suggesting leaving it deactivated long enough to learn if access issues stop or continue. You'll be able to select profile manually after getting in the car.

Sorry, I'm new to BMW's and am in a steep learning curve.
Not sure I understand the logic:
The issue is that the convenience feature does not work. How will deactivating the feature verify if it works or not?

[BMWGirlFL]

Originally Posted by Hornethandler

Sorry, I'm new to BMW's and am in a steep learning curve.
Not sure I understand the logic:
The issue is that the convenience feature does not work. How will deactivating the feature verify if it works or not?

My understanding is comfort access & the fob play a role in profile recognition. Issue might be profile related. You keep hands free with it unchecked but welcome on screen won't be personalized. I traded out of an R231. The tech these cars have is much more advanced.

[Hornethandler]

Originally Posted by BMWGirlFL

My understanding is comfort access & the fob play a role in profile recognition. Issue might be profile related. You keep hands free with it unchecked but welcome on screen won't be personalized. I traded out of an R231. The tech these cars have is much more advanced.

I just disabled the recognition by key function---I believe that's what you mean--but the convenience (lock/unlock) still does not work. I didn't expect it would with the recognition feature disabled.

The R231 is a true GT--sports when you want it--that makes you feel like royalty. Mine is tucked away for the winter.

To be honest, I would much prefer less "Tek".
A couple of saying that ring true:
Reliability is inversely proportional to complexity; and
The mother of necessity is invention.

Thanks for all your suggestions!