steering wheel not adjusting to driver profile setting

claykin · 01-08-2023, 03:58 PM

Has anyone experienced an issue when they enter the car and start it that the steering wheel sits in the up position and doesn't lower/adjust as set by the driver profile? In my case it happens about 1 in 4 times I enter the car, however if I manually press the #1 on the door the wheel will tilt as programmed. Seems 1 in 4 times it just doesn't activate the preset settings when starting the car.

I've double checked the driver's profile and driver recognition setting and it is set to the correct profile for the key.

I'm thinking the car needs a software update. Thoughts?

Justao · 01-08-2023, 04:44 PM

What I have noticed that when I start the car all good, the wheel goes down etc but not to exact position it is saved to… everytime I have to click memory 1 button manually and the steering wheel goes a little up to the position it is used to

claykin · 01-08-2023, 04:53 PM

Quote:

Originally Posted by Justao

What I have noticed that when I start the car all good, the wheel goes down etc but not to exact position it is saved to… everytime I have to click memory 1 button manually and the steering wheel goes a little up to the position it is used to

Interesting. What iStep version is installed in your car? Mine is 7/2022.40 from the factory. Built 9/2022. Seems like a software bug to me.

Have you brought up this issue with service?

mpop302 · 01-08-2023, 05:01 PM

Mine does that as well. I wondered if there was a way to prevent this by turning entry/exit wheel adjustment off but never bothered to look for the feature

Latest firmware on a coupe here

bloozemanAZ · 01-08-2023, 05:26 PM

Quote:

Originally Posted by claykin

Interesting. What iStep version is installed in your car? Mine is 7/2022.40 from the factory. Built 9/2022. Seems like a software bug to me.

Have you brought up this issue with service?

Agreed, i.e., likely a software bug. I'm on 7/2022.85 if memory serves and no issues.

bloozemanAZ · 01-08-2023, 05:28 PM

Quote:

Originally Posted by mpop302

Mine does that as well. I wondered if there was a way to prevent this by turning entry/exit wheel adjustment off but never bothered to look for the feature

Latest firmware on a coupe here

Out of curiosity what is that iD7 release? Asking as so far nobody's reported getting an OTA on the 11/2022 release that included some additional features that were a subset of the full release for iD8.

mpop302 · 01-08-2023, 05:49 PM

Quote:

Originally Posted by bloozemanAZ

Out of curiosity what is that iD7 release? Asking as so far nobody's reported getting an OTA on the 11/2022 release that included some additional features that were a subset of the full release for iD8.

I’m running 07/2021.85, it said no further upgrades available

bloozemanAZ · 01-08-2023, 06:01 PM

Quote:

Originally Posted by mpop302

Just checked. I’m running 07/2021.85, it says no further upgrades available

It always lies 🤣. There is no rhyme nor reason as to how BMW rolls out the OTAs. For the record just checked and I am on 07/2021.85 as forgot the year vs the month and point release.

Just checked and although the steering wheel automatically telescopes and goes down checking it against my seat #1 memory it goes lower than the setting. Never even noticed that but basically same as Justao. My guess again a software bug but in this case it just goes to the lowest possible position (tested) vs stopping at my setting which is about 2" higher.

mpop302 · 01-08-2023, 06:06 PM

Yep, about inch lower from my setting as well

Doesn’t bother me too much, but you’ll keep noticing after you first notice it haha

snareman · 01-08-2023, 08:51 PM

I also noticed mine doing this recently. If I hit the program button it would go down. And then I seem to have stopped paying attention to it with driving it less in the cold weather so I forget what happened after that.

ikonn · 01-08-2023, 09:25 PM

BMW is now offering a new subscription service called “Automatic Steering System Wheel Intelligent Profile Entry”. I guess that none of you have subscribed?

snowbimmer · 01-09-2023, 02:19 AM

Quote:

Originally Posted by ikonn

BMW is now offering a new subscription service called “Automatic Steering System Wheel Intelligent Profile Entry”. I guess that none of you have subscribed?

I got it. It was only $28.75/mo. And, I have to say, it's worth every penny. Like Comfort Access, I will never have another car without it.

claykin · 01-09-2023, 07:45 AM

I suppose it's nice to know I'm not alone. Lol. Also might mean there is no fix, but I'll bring it up when I'm in for my first service. Thanks for the replies.

snareman · 01-09-2023, 10:48 AM

Quote:

Originally Posted by claykin

I suppose it's nice to know I'm not alone. Lol. Also might mean there is no fix, but I'll bring it up when I'm in for my first service. Thanks for the replies.

Let us know what they say.

claykin · 01-09-2023, 10:51 AM

Quote:

Originally Posted by snareman

Let us know what they say.

Sure will. Unless something goes wrong with the car, it'll happen during the first oil change service. Probably 4 months away from that.

snareman · 01-09-2023, 10:54 AM

Quote:

Originally Posted by claykin

Sure will. Unless something goes wrong with the car, it'll happen during the first oil change service. Probably 4 months away from that.

oh, that's a little while yet, but at least it will be spring and I'll be driving the car again regularly by then.

claykin · 01-09-2023, 11:19 AM

Quote:

Originally Posted by snareman

oh, that's a little while yet, but at least it will be spring and I'll be driving the car again regularly by then.

Yes, and the March ISTEP version will be available... At some point they have to figure this out!

snareman · 01-09-2023, 11:44 AM

Quote:

Originally Posted by claykin

Yes, and the March ISTEP version will be available... At some point they have to figure this out!

What is that supposed to involve? Or does anyone know?

claykin · 01-10-2023, 04:21 PM

Just got notification that RSU 7/2022.58 is available. My car is downloading it right now. Let's see if this changes behavior of the steering column. I'm not overly optimistic given my car already has 7/2022.40. Small jump for me.

bloozemanAZ · 01-10-2023, 06:11 PM

Quote:

Originally Posted by claykin

Yes, and the March ISTEP version will be available... At some point they have to figure this out!

Good luck with that as the last OTA push at least for me is 07/2021.85. Sure can force the dealer to upgrade but not doing it as even the latest "features" are not desirable vs the "hidden" features not published, i.e., further ECU tuning.

bloozemanAZ · 01-10-2023, 06:13 PM

Quote:

Originally Posted by claykin

Just got notification that RSU 7/2022.58 is available. My car is downloading it right now. Let's see if this changes behavior of the steering column. I'm not overly optimistic given my car already has 7/2022.40. Small jump for me.

That's going to kick in the subscription for steering wheel telescoping and level adjustment.

snowbimmer · 01-10-2023, 06:56 PM

[QUOTE=bloozemanAZ;29721632]That's going to kick in the subscription for steering wheel telescoping and level adjustment.

Again, sooooo worth it.

01-08-2023, 03:58 PM	#1
claykin Brigadier General 1592 Rep 4,553 Posts Drives: various BMW Join Date: Nov 2009 Location: Florida iTrader: (0)	steering wheel not adjusting to driver profile setting Has anyone experienced an issue when they enter the car and start it that the steering wheel sits in the up position and doesn't lower/adjust as set by the driver profile? In my case it happens about 1 in 4 times I enter the car, however if I manually press the #1 on the door the wheel will tilt as programmed. Seems 1 in 4 times it just doesn't activate the preset settings when starting the car. I've double checked the driver's profile and driver recognition setting and it is set to the correct profile for the key. I'm thinking the car needs a software update. Thoughts? __________________ 2023 840GC \| 2021 740i \| 2019 X3
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01-08-2023, 04:44 PM	#2
Justao Lieutenant 399 Rep 464 Posts Drives: BMW M8 F91 Join Date: Oct 2019 Location: UK iTrader: (0)	What I have noticed that when I start the car all good, the wheel goes down etc but not to exact position it is saved to… everytime I have to click memory 1 button manually and the steering wheel goes a little up to the position it is used to
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01-08-2023, 05:01 PM	#4
mpop302 Lieutenant 786 Rep 453 Posts Drives: Bmw 7 Join Date: Feb 2019 Location: Las Vegas iTrader: (0)	Mine does that as well. I wondered if there was a way to prevent this by turning entry/exit wheel adjustment off but never bothered to look for the feature Latest firmware on a coupe here
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01-08-2023, 06:06 PM	#9
mpop302 Lieutenant 786 Rep 453 Posts Drives: Bmw 7 Join Date: Feb 2019 Location: Las Vegas iTrader: (0)	Yep, about inch lower from my setting as well Doesn’t bother me too much, but you’ll keep noticing after you first notice it haha
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01-08-2023, 08:51 PM	#10
snareman Leave the gun. Take the Canoli. 9176 Rep 7,729 Posts Drives: ///M8 & X3 ///M40 Join Date: Dec 2006 Location: Ohio iTrader: (0)	I also noticed mine doing this recently. If I hit the program button it would go down. And then I seem to have stopped paying attention to it with driving it less in the cold weather so I forget what happened after that. __________________ Current: 2023 Santorini Blue ///M8 \|\|\| 2023 X3 M40 --> 2025 X5 M60 (ordered) Retired: 2021 Enzian Blue ///M4 \|\|\| 2018 ///M4 \|\|\| 2017 ///M4 \|\|\| 2014 435i \|\|\| 2009 335i Coupe \|\|\| 2007 335i Coupe
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01-08-2023, 09:25 PM	#11
ikonn Private First Class 249 Rep 172 Posts Drives: 2020 M850i Coupe Join Date: Jul 2020 Location: Toronto iTrader: (0)	BMW is now offering a new subscription service called “Automatic Steering System Wheel Intelligent Profile Entry”. I guess that none of you have subscribed?
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01-09-2023, 07:45 AM	#13
claykin Brigadier General 1592 Rep 4,553 Posts Drives: various BMW Join Date: Nov 2009 Location: Florida iTrader: (0)	I suppose it's nice to know I'm not alone. Lol. Also might mean there is no fix, but I'll bring it up when I'm in for my first service. Thanks for the replies. __________________ 2023 840GC \| 2021 740i \| 2019 X3
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01-10-2023, 04:21 PM	#19
claykin Brigadier General 1592 Rep 4,553 Posts Drives: various BMW Join Date: Nov 2009 Location: Florida iTrader: (0)	Just got notification that RSU 7/2022.58 is available. My car is downloading it right now. Let's see if this changes behavior of the steering column. I'm not overly optimistic given my car already has 7/2022.40. Small jump for me. __________________ 2023 840GC \| 2021 740i \| 2019 X3
	Appreciate 1 FlorinQCK-2.50 Quote

01-10-2023, 06:56 PM	#22
snowbimmer Lieutenant Colonel 5308 Rep 1,830 Posts Drives: 2022 M850 GC - Carbon Black Join Date: Feb 2017 Location: PDX iTrader: (0) Garage List 2022 M850 GC [10.00]	[QUOTE=bloozemanAZ;29721632]That's going to kick in the subscription for steering wheel telescoping and level adjustment. Again, sooooo worth it.
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