[chancellorbeem]

I recently made a flex disk (Guibo) replacement post and just wanted to share some extra stuff I have been having issues with a particular dealership.

So first, I went in for a brake fluid service. Then they scratched the car and said they will replace the front bumper cover and even ceramic coat it (mine originally was). They said it would take about a week, come next week they said the front camera is damaged so they will replace it and it will take another week.

Mind you, for a week now the car has had a nail in the rear tire (that could be patched/plugged) but they don’t plug or patch tires. This was supposed to be a same day brake fluid service then patch the tire somewhere but because of the dealership caused accident it’s going be sitting on its wheel for a total of two weeks.

Moreover, the guido replacement they are quoting $900 higher than another dealership in the city. I am just so done with them.

[ledphut]

Yikes…

Sounds like you have at least one other dealership to choose from, so be thankful for that.

[RJC-1]

Originally Posted by chancellorbeem

I recently made a flex disk (Guibo) replacement post and just wanted to share some extra stuff I have been having issues with a particular dealership.

So first, I went in for a brake fluid service. Then they scratched the car and said they will replace the front bumper cover and even ceramic coat it (mine originally was). They said it would take about a week, come next week they said the front camera is damaged so they will replace it and it will take another week.

Mind you, for a week now the car has had a nail in the rear tire (that could be patched/plugged) but they don’t plug or patch tires. This was supposed to be a same day brake fluid service then patch the tire somewhere but because of the dealership caused accident it’s going be sitting on its wheel for a total of two weeks.

Moreover, the guido replacement they are quoting $900 higher than another dealership in the city. I am just so done with them.

Sorry you're going through all this, nothing is worse than collateral damage, my M850 is in for service now and I hope all will be well.

[shawntech]

I'm in MI and have had some unbelievable negligence experiences, BMW has some major issues with their dealers. Hope everything works out.

[Seaford]

Originally Posted by chancellorbeem

I recently made a flex disk (Guibo) replacement post and just wanted to share some extra stuff I have been having issues with a particular dealership.

So first, I went in for a brake fluid service. Then they scratched the car and said they will replace the front bumper cover and even ceramic coat it (mine originally was). They said it would take about a week, come next week they said the front camera is damaged so they will replace it and it will take another week.

Mind you, for a week now the car has had a nail in the rear tire (that could be patched/plugged) but they don’t plug or patch tires. This was supposed to be a same day brake fluid service then patch the tire somewhere but because of the dealership caused accident it’s going be sitting on its wheel for a total of two weeks.

Moreover, the guido replacement they are quoting $900 higher than another dealership in the city. I am just so done with them.

Presumably they have given you a courtesy car?

[chancellorbeem]

Originally Posted by Seaford

Presumably they have given you a courtesy car?

Yep

[Wavy]

Sorry to hear this. I try to minimize the amount of trips to any dealer because most of these techs don't give a sh!t about your car.

[RJC-1]

My courtesy is a new X5 4.0 with the 48V mild hybrid assist and let me say from a slow roll when it’s floored it truly scoots!

[bloozemanAZ]

Originally Posted by chancellorbeem

I recently made a flex disk (Guibo) replacement post and just wanted to share some extra stuff I have been havi
Mind you, for a week now the car has had a nail in the rear tire (that could be patched/plugged) but they don’t plug or patch tires. This was supposed to be a same day brake fluid service then patch the tire somewhere but because of the dealership caused accident it’s going be sitting on its wheel for a total of two weeks.

Sounds like a total nightmare but from my experience (staple in rear left tire) which one would think easier to patch/plug than a nail as two small entry points nobody would do so. Basically nobody wants to take on the liability of a tire rated over 150MPH regardless of whether the owner will do that or not. Just my experience so others MMV.

My SA gave me a good deal on the replacement (all 4 done six months earlier so no tread wear issues) plus threw in a free balance in all 4 for good measure.

Originally Posted by chancellorbeem

Moreover, the guido replacement they are quoting $900 higher than another dealership in the city. I am just so done with them.

Time to take your business elsewhere. 👍