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thestanmam said it; but dealerships have taken a big hit since COVID.
my high school buddies are a mechanic and a sales agent for BMW. the SA was furloughed for 4 months and the mechanic was/is furloughed for 8 months.
talking to them, it appears most bmw dealerships in this area were cut about 50% across the board.
less service, less sales, less agents, less commissions, less everything.
As if BMW services wasn't bad already, it's bound to be much worst for the foreseeable future.
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