I recently experienced this with Audi....brought my R8 in for service and the service lady mentioned they didn't have any loaners for weeks....the parts guys next to her saw my face, got a hold of the manager who showed up with a used car(Q7) and apologized. m3_08 I would move on to another dealership group if you are interested in the 8 series. If not, onto the next. Good Luck!
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