Quote:
Originally Posted by Spencenyc
I got my 8 series March 26th... the connected drive hasn’t worked yet... no 3D remote and no remote input of address.
Pretty embarrassing for a brand new vehicle
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I've spoken to ConnectedDrive customer services (UK) several times. They told me there have been major problems for some time (they wouldn't say for how long), but they thought it would all be fixed by Friday. Probably.
I'm not re-phrasing the conversation. This was literally their response. I'm really frustrated as well. ConnectedDrive is a really important service. Any impact to individual components has a disproportional effect on my view of the brand.
I'm not sure that BMW has ever get the off-car software right. It is significantly behind the quality of the primary automotive product.