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Originally Posted by noushy
Exciting! Mine completed assembly on Friday. Not in a huge rush since I have to figure out the last two lease payments on my current ride. Upset the dealer has not wanted to work with me on this but not surprised. They have lost their touch with customers.
Noushy
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Will keep the thread updated and I'm sure you're going to love your M8C when it lands. Bummer on the last two lease payment negotiations. Hopefully the dealer comes to their senses as customer obsession (key Amazon principle) should be driving any decision they make as there is nothing better in the retail business than customer loyalty.
To that point I have some work ahead of me prior to my M850i landing and that is to negotiate an updated discount vs the initial 4% which I did blindly via passion after the test drive of a 2019 back in August. Through info on this forum I now know that 8% or greater is a more appropriate deal. If they focus on customer obsession it won't be an issue given I'm a repeat customer (bought my wife's 2017 X5 from them) and they stand to benefit from the 8+ years of service for the car.