Quote:
Originally Posted by redhot47fla
No joy here, either. And no hope.
I was promised that my (second) appeal for BMW assistance would be "escalated." That was two months ago. Since then...nada.
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BMW assistance just like the Geniuses are script (aka FAQs) driven support services. They can't fix a damn thing but rather just run you through the FAQs in regards to resetting iDrive, etc. However, when it is already broken from an iDrive software release none of that will matter. Love the car but at times despise the tech given BMW's absolutely incompetence in the software realm.