Quote:
Originally Posted by dgoldenz
That's not what I was told when I filed a claim last year.
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They can tell you different things but I have 1st hand experience with Liberty Mutual with multiple claims on my family's cars. They prefer to repair your current damaged part than completely replace it with an OEM piece.
This is why my friends at BMW Certified Collision doesn't like working with Liberty Mutual because it is a huge hassle for them. In fact I'm going through my comprehensive damage on my 328i right now so I know this as a fact. At least for me on the West Coast.
I was also rear ended past year on my 328i and Liberty Mutual took 1 month and a half plus to finish the claim so I was without my car for that long period of time.
If Liberty Mutual did indeed replace your damaged car part (door, fender etc) then the repair would be a lot faster. But they don't, not as least what I have been experiencing.