Quote:
Originally Posted by mcsarna
That was the first impression I got talking to the dealership & surprisingly, my insurance adjuster-they both seemed pretty sure, I would be found at fault!! It was when I asked for the senior management contact details at both my dealership & BMW NA that further investigation started to gain traction. I was contacted by BMW NA offices and they assured me a full investigation of my car would be performed and that it could take 3-4 weeks for the final report. Meanwhile, they have provided me with a loaner 7 series sedan which is too much of a car-should come with a chauffeur!
The cynic in me wonders about the veracity of the findings and objectivity of the investigation. Or am I being unfair?!
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If you're truly concerned, I suggest filing a NHTSA complaint .
https://www.nhtsa.gov/resources-investigations-recalls#:~:text=Consumers%20who%20experience%20a%2 0vehicle,keyword%20on%20NHTSA's%20Recall%20page.